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Frequently Asked Questions
What happens at the end of my membership?
Your membership will automatically renew at the end of the month. You can cancel at any time prior to the renewal. You will receive a reminder email 7 days before the renewal date.
Can I change or cancel my plan later on?
When you subscribe, you commit for the duration of the selected plan (3, 6 or 12 months). You can cancel or upgrade your plan from your Settings page. When you cancel, you will lose your Premium features at the end of your current plan. There are no cancellation fees. You can cancel at any time and your automatic billing will be terminated at the end of your contract.
Can I expense my Premium subscription?
Many employers find it so valuable that they’ll pay for their employees’ memberships. At the end of your purchase, you’ll receive the receipt in your email. You can also download the invoice from your settings menu so you can use it to file an expense report.
How will you bill me?
We offer both monthly and one-off payment options. Your subscription will be automatically renewed at the end of the contract under the same conditions.
Do I have extra costs when I recruit someone?
No. You will only be invoiced for the subscription and no recruitment fee will be added
Do you have any questions about mynextcompany.io?
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